January 3, 2025 January 3, 2025The Role of Call Centers in Addiction and Mental Health TreatmentCrisis Call Handling High-Stress Environment Crises lines, addiction helplines, and suicide hotlines must demonstrate empathy and kindness towards vulnerable individuals […]
January 3, 2025 January 3, 2025Getting Started With SEO in Addiction Treatment and Mental Health SpaceAddiction treatment centers rely on SEO to connect with potential clients and their families. While starting SEO can seem intimidating, […]
January 3, 2025 January 3, 2025Mental and Behavioral Health TreatmentMental and behavioral health treatment provides assistance for people experiencing issues in their thoughts, feelings, or behavior, or who have […]
December 23, 2024 December 23, 2024Mental and Behavioral Health Treatment CentersThere is a growing number of people who are suffering from mental health challenges and substance use disordears, which makes […]
December 23, 2024 December 23, 2024Call Center Operations for Addiction and Mental Health Treatment CentersCustomer service excellence in an industry such as healthcare is not a luxury; it is an absolute requirement. While marketing […]
December 18, 2024 December 18, 2024Effective Call Center Strategies for Mental Health and Addiction TreatmentEvery year, millions of 911 calls involving mental health (including suicidality) or drug use issues are received and must be […]